SoftVolt AI
Security & confidentiality

Your client's data, treated like it is yours. Because it is.

Agencies hand us logins, client names and campaign data. This page says exactly what happens to them — and what goes into the contract so you do not have to take our word for it.

What this page is

The rules we work to, written down.

Everything below is either already in the contract or can be, before a single credential changes hands.

Handing production to another company means handing over logins, client names, analytics and sometimes payment data. That is a real risk, and “trust us” is not an answer to it. So this page lists what actually happens: where credentials live, who can see them, what we keep after a project ends, and what we sign before it begins.

None of it is aspirational. If a practice is on this page, it is how the work runs today — and the clauses that back it are in the agency protection terms you sign once, not buried in a policy nobody reads.

Mutual NDA first
Signed before client names or systems are discussed.
Vault, never email
Credentials live in a shared vault with access we can revoke.
Least access
The role we need, on the systems we need, for as long as the work runs.
Clean exit
Access revoked and confirmed in writing at handover.
Practices

Eight things that are true on every project.

Agency protection

Your client stays yours. In writing.

Most white-label sites mention an NDA once. These are the terms we work under on every project — the full text goes into your contract.

  1. §1

    Your client stays yours

    We will not approach, market to, quote for or accept work from your client — during the project or after it.

  2. §2

    No credit, no footprint

    No footer links, no watermarks, no 'built by' anywhere. Commit messages, staging domains and documents carry your brand.

  3. §3

    Confidential by default

    Mutual NDA on request before the brief. Credentials live in a shared vault, never in email, and are revoked and confirmed at handover.

  4. §4

    You own the relationship

    Strategy, communication, billing and the commercial relationship are yours. We handle production and execution.

  5. §5

    Data handled lawfully

    Bangladesh is not on the EU adequacy list, so we work under Standard Contractual Clauses, the UK IDTA and an Article 28 data processing agreement.

Next step

Want the NDA before you say anything else? Ask for it in the brief.

It arrives before any client detail is discussed.